Frequently Asked Questions (FAQs)

Clear and helpful answers to guide partners at every stage of collaboration.

How do I start a partnership with CIBA Labs?

You can submit your enquiry through our contact form. Our team will reach out to understand your region, product requirements and next steps for onboarding.

What documents are required to become a partner?

Basic business registration documents, local licenses (if applicable), ID proof and contact details are typically required. Our team will share a clear checklist during onboarding.

Do I need prior experience in the pharmaceutical industry?

Not necessarily. While prior experience is helpful, it is not mandatory. We welcome motivated entrepreneurs and professionals who are committed to ethical practices. Our structured training and support system will prepare you for success, whether you are new or experienced in the field.

How soon can I start once I apply?

The process is quick and hassle-free. Once your application is approved and agreements are completed, you can begin operations immediately after receiving your initial stock delivery.

How do I apply for a CIBA Labs franchise?

It’s simple! You can either: Fill out the franchise application form on our website, or Reach out to us directly via email or phone. Our team will connect with you, understand your requirements, and guide you through the next steps.

How do I contact your support team?

You can reach us through our website contact form, email or phone. Our team responds promptly to queries and coordination requests.

Can a new business join CIBA Labs?

Yes. New entrepreneurs or first-time healthcare business owners can join, provided they meet the basic documentation and show responsible operational intent.